FAQ
April 9, 2021 2024-11-07 11:59FAQ
Frequently Asked Questions
Are your products gluten-free?
Yes, all our products are gluten-free.
Are your products tested on animals?
No, we’re proud to say that our products are cruelty-free and not tested on animals.
Are your products safe to use during pregnancy?
While our products are formulated with safe ingredients, we reckon it’s best to have a yarn with your GP before use during pregnancy.
Why choose organic fake tan?
Organic fake tan is better for your skin and the environment, offering a safer alternative to conventional tanning products. It’s gentler on your skin and doesn’t contain harsh chemicals.
Are your products suitable for all skin types?
Depending on the product, some are suitable for light skins, fair skins, and olive skins. Check the product descriptions for specific skin type recommendations.
How long will it take for my product to arrive?
Orders are typically processed within 1 business day. You can expect your package to arrive within five (5) business days from the dispatch date.
What are your shipping costs?
Our flat shipping rate is 10 AUD for all orders within Australia.
Do you ship internationally?
Sorry, mate. At the moment, we only ship within Australia.
What payment options do you accept?
We accept major credit cards, Visa, Mastercard, PayPal, and other secure payment methods.
How long will my package take to arrive?
Accordion Content
How long will my tan last?
Our self-tanning products provide a radiant glow that typically lasts between 5 to 10 days, depending on your skin type and care routine. To prolong your tan, regularly moisturise and avoid prolonged exposure to water.
What’s the best way to prepare for self-tanning?
For optimal results, start by exfoliating your skin to remove dead skin cells. Ensure your skin is clean and dry, and apply moisturiser to areas prone to dryness, such as elbows and knees, before applying the tan.
How do I apply the self-tanning products for the best results?
Mousse: Use a tanning mitt to apply an even layer in circular motions, focusing on blending well around joints.
Female Transparent Mousse: This lightweight mousse dries clear, allowing you to apply and get on with your day. Ensure even coverage to avoid streaks.
Anti-Aging Tan Serum: For a gradual tan, use 6-7 drops of serum alone or mix 2-3 drops with your daily moisturiser. Apply to the face and neck for a natural glow.
Tanning Water: Spray onto clean, dry skin and blend using a mitt or your hands for even coverage. Follow product instructions for specific application tips.
Can I swim after applying self-tan?
We recommend waiting at least 24 hours after application before swimming to allow the tan to fully develop.
What should I do if I experience a streaky tan?
If your tan appears streaky, gently exfoliate the affected areas and reapply an even layer of the product. This will help blend the colour for a more uniform finish.
Is it necessary to use a self-tanning application mitt?
While not strictly necessary, we highly recommend using a tanning mitt. It ensures an even application and helps prevent staining your hands.
More questions?
If you have a question we haven’t answered, Email us at alphatanco@gmail.com
